Donor Privacy Policy

Samya Trust is committed to the highest levels in protecting the information that you share with us. This privacy policy describes the practices followed by Samya Trust for protecting and maintaining the privacy of your personal information.
We reserve the right to update this privacy policy at any time without any notice, so please check the same periodically for any updates. Any such updates will be effective immediately upon posting.
Please note that we will never make any changes to the privacy policy to make it less protective for your personal information shared with us.
This privacy policy describes the principles we use for protection of your personal information at Samya Trust. These principles shall govern the usage, collection, disclosure, disposal and transfer of personal information:
You will be given a choice over the collection, use and sharing of your personal information. In the event you choose not to share your personal information with us, we will not be able to provide you any services.
Samya Trust provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information and for withdrawal of earlier given consents to various terms and conditions.
Samya Trust shall use the personal information collected for the purposes identified in this Privacy Policy.
Samya Trust takes adequate measures, as per applicable privacy and data security law, to protect the personal information from unauthorized access, data leakage and misuse.
The personal information collected may include name, amount donated, address, tax details (such as PAN), telephone number, gender, donor comments, e-mail address, and any other information shared with us (“Donor Data”).
We use personal information collected from donors for the purposes of processing payments and communicating with donors about Samya Trust as well as conducting campaigns and other operations of Samya Trust.
We may use Donor Data for the purpose of Improving our services such as processing the donations, distributing receipts and thanking donors for donations, informing donors about news and information and our upcoming campaigns, internal analysis including research and analytics, surveys, metrics and other purposes or for any other purposes related to the fundraising operations as applicable.
Samaya Trust may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We use data gathered for payment processors and other service providers only for the purposes described in this policy.
We may share your information with outside vendors/ third party payment gateways that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our campaigns and processing payments.
We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes.
We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Samya Trust, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as summons, court order or government demand to comply with the law.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Samya Trust, our donors or others. This includes exchanging information with other companies and organizations for the purposes of prevention of fraud.
We may share your information in any other circumstances where we have your consent.
We strive to provide you with choices regarding the personal information you provide to us.
Samya Trust shall respond to request for access to personal information made by a donor in writing or electronically within 30 days of receipt of the request. The donor shall have the right to correct or supplement erroneous, misleading, outdated, or incomplete personal information. Requests for access to or rectification of personal information should be raised on info.samya@podar.org
We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirement. However this will be subject to the law of your jurisdiction.
We have implemented appropriate physical, electronic, and managerial procedures in accordance with applicable law to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers). We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
We seek to retain donor-related information only as needed to fulfil the purposes described in this privacy policy unless a longer retention period is required by applicable law and/or regulations.
Samya Trust reserves the right to review, update and amend this Privacy Policy from time to time. Any changes to the Privacy Policy will be updated online.
If you have questions about this donor privacy policy or requests about the status and correctness of your donor data, please contact us at info.samya@podar.org